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Any reproduction, total or partial, is systematically subject to the permission of the owners.
However, hypertext links to the site are allowed without specific requests.
This site is a wholesale shop reserved for professionals.
DOLVIKA reserves the right to refuse and/or suspend access to its site to anyone.
The customer acknowledges that they are a professional and have read and accepted these terms and conditions at the time of ordering. These conditions govern the contractual relationship between DOLVIKA and the customer. They prevail over any other terms unless agreed otherwise in writing. DOLVIKA may modify these conditions at any time. The applicable terms are those in effect at the time of the order.
Product photographs and descriptions are not contractual. In case of error, DOLVIKA cannot be held liable. Most of the products are available in our warehouse.
The minimum order is €100 excl. VAT. Orders placed on the site are proof of nature, content, and date. DOLVIKA may request an advance payment. DOLVIKA may cancel any order in case of dispute or incomplete information. Errors in customer details are the customer’s responsibility. DOLVIKA may refuse an order and will contact the customer by phone or email. The order is confirmed only after payment is received.
Delivery time depends on the destination, payment receipt, banking validation, and logistics. Orders may be picked up in-store. Delivery fees are added after final confirmation. DOLVIKA delivers within available stock. Carriers are responsible for delivery. DOLVIKA is not liable for unpaid customs duties. Any delays do not entitle compensation. Check package condition on delivery and refuse if damaged. Claims must be made within 48 hours. Goods travel at the recipient’s risk. Risk is transferred upon shipment.
Prices may change without notice but are based on those in effect at the time of order. Prices are shown in euros excluding tax and do not include delivery. They include product cost, handling, packaging, and storage.
Payment methods: bank transfer (fees borne by the client), or credit card by phone. Orders are valid only after payment validation. Refused payments cancel the order. DOLVIKA may refuse any order in case of dispute.
French law governs this contract. DOLVIKA is not responsible for damages due to product misuse. In case of dispute, the customer must first seek an amicable resolution. Otherwise, only the Bobigny court has jurisdiction. Minors cannot place orders.
Products are inspected carefully. A 7-day warranty applies from delivery. No warranty applies for misuse or force majeure. In case of hidden defect, legal guarantees apply. Contact: dolvika@live.fr
Returns are allowed within 3 days with prior agreement. Returns without agreement will not result in a credit. Return costs and risks are the customer’s responsibility. Accepted returns may result in a credit or reshipment.
In accordance with Law No. 80.335 of May 12, 1980, ownership is transferred only upon full payment. The customer bears all risks from the time of shipment.
If any provision is declared null, the validity of other clauses remains unaffected.
DOLVIKA will not disclose buyer information to third parties. Cookies are used to store cart contents.
Personal data is required for order processing and invoicing. Without it, orders cannot be validated. In accordance with French law, customers have the right to access, modify, or delete their data. DOLVIKA will not share customer information without consent.
