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Privacy Policy

At DOLVIKA, we are committed to respecting the confidentiality of your personal data and protecting your privacy. This privacy policy aims to transparently inform you about the personal data we collect, how we use and store it, as well as your rights regarding this data.

1. Data Controller Identity

Personal data is collected by DOLVIKA, a SARL registered with the Bobigny Trade and Companies Register under number 512 910 464 R.C.S. Bobigny, with a capital of €10,000.00, whose registered office is located at:

DOLVIKA
90 RUE DE LA HAIE COQ
BAT 243
93300 AUBERVILLIERS
France
Phone: +33 (0)7 63 11 89 02
Fax: +33 (0)1 48 34 54 12
Email: dolvika@hotmail.com

DOLVIKA is the data controller of your personal data. We are committed to ensuring the highest level of protection for your data in compliance with the GDPR (General Data Protection Regulation) Regulation (EU) 2016/679 of April 27, 2016, and the French Data Protection Act no. 2018-493 of June 20, 2018.

2. Data Collected

We collect the following personal data during your interactions with our website and services:

  • Name
  • Address
  • Email
  • Phone number

3. Use of Data

The data collected is used for the following purposes:

  • Order processing and delivery management
  • Sending newsletters and commercial information (with your prior consent)
  • Improving the user experience on our website and services

4. Data Sharing with Third Parties

We do not share your personal data with third-party partners unless necessary for order processing (e.g., carriers) or if required by law.

5. Data Retention Period

We retain your personal data for as long as necessary to manage our business relationship and, in any case, for a maximum period of 3 years from your last contact with us (purchase, information request, etc.).

6. Data Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, such as:

  • Encryption of sensitive data
  • Restricted access to authorized employees only
  • Regular updates of our security systems

7. User Rights

In accordance with applicable legislation, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the data we hold about you.
  • Right to rectification: You can request the correction of inaccurate or incomplete data we hold.
  • Right to erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to object: You can object to the use of your data for direct marketing purposes.

To exercise these rights, please contact us at: dolvika@hotmail.com.

8. Cookies and Similar Technologies

We use cookies on our website to improve user experience and for statistical purposes. You can manage your cookie preferences at any time through your browser settings.

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the update date. We encourage you to check this policy regularly to stay informed about any updates.

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